FAQs and how to get passport appointments quickly
Why would I use a service like this?
When an in-person appointment is required for a passport application, such as a first time passport, a child passport or renewal or for any of the reasons listed here.
https://travel.state.gov/content/travel/en/passports/need-passport/apply-in-person.html
This service is not for Life-or-Death Emergency Service and Urgent Travel Service Appointments those can be requested here.
https://travel.state.gov/content/travel/en/passports/get-fast.html
You may be surprised to find out that appointment availability is limited or completely booked out. In some cases, you may confronted with having to adjust travel plans because appointments can add several weeks to your overall passport application time. This service checks for cancelations and alerts you via SMS Text with availability. Cancellations occur at any time so you won't know beforehand, this service eliminates the guess-work so you can book an appointment as soon as it becomes available. Instead of settling and waiting weeks for an appointment you may get an appointment much sooner with this service.
The service does not expedite the processing time. The appointment scheduling is a separate task which needs to be completed prior to submitting the application. The goal of this service is to reduce the time it takes to make the in-person appointment.
Can I try the service for free?
Yes, this Beta service is free to use.
Yes, pick as many locations in your area you would like to check for availability.
You do need to wait, sometimes it takes days before availability pops up. You should also check that your provider isn't blocking our service. To fix this you can create a contact on your phone using the number +1 (209) 269-8357 named something like USPS Appointment
Do you reserve the appointment for me?
No. We are not involved in booking spots. We find appointments that were cancelled and let you know as soon as they become available. Once you're notified, you need to access USPS website and make the booking. We provide a link in the SMS Text.
How do I know you're check availability for me?
Our systems are checking 24x7 for available sites. Sometimes a location will open briefly just to booked again so you might get an alert from us only to find no availablity. This happens when someone else gets the slot before you do. Our systems are set up so that we will check at least one more time. The SMS text message you receive will have the location name with date and link to website. We expect our checks will result in an alert with availability for you, If not you can always return and make a new date check.
Can I have my friends try out the service?
Sure, everyone can try the service, feel free to share.
Can I cancel or change my scan request later?
You can cancel active scans by logging into your account https://www.uspsappointment.com/account/login and clicking cancel on the order.
If you wish to change a scan you will need to cancel and recreate it.
Why do I need to add an address when checking out?
The address is not used, only the contact number to reach you with alerts for availability. You can add simply enter a fictious address if preferred.
What's the earliest and latest date I can start checking ?
We start checking current day out to four weeks in advance.
Can I cancel a scan?
Yes, if you no longer need to be alerted for a particular campground you can simply log on at https://uspsappointment.com/account find the order and click cancel. You'll be taken to another check-out screen to cancel the order. Cancelling an order means all scans and alerts for that order will be cancelled. If you had multiple scans in the order and wish to keep some then you'll need to recreate those.